Contact us so that we can arrange a Welcome Meeting at your home or office. (If this isn’t possible or necessary, we can discuss your individual preferences and requirements by phone or email.) The day before your visit for service, you will receive a message reminder. On the day of your visit, one or several from the To-Do Guru Team will carry out your tasks. Once completed, we will invoice you via your designated email address.

Yes, of course! We work by the hour, so new tasks and special projects are welcome. Simply call, email or text us with the details by 3pm the day before your regularly scheduled visit. If you don’t wish to add extra time, we will have to trade off (skip a usual task or room in your house in order to accommodate the special project). So let us know which task(s)/room(s) you are trading for. For a complex project, be sure to contact us well in advance.

We work on an hourly basis and the number of hours (or range of hours) can be determined at your Welcome Meeting or call. For a general clean, most homes take two to four hours depending on

• the size of the home

• the number of levels

• the number of rooms and bathrooms to be included

• how frequently we return back to maintain it

A deep clean or End of Tenancy clean (which may include cleaning high-reach areas, lots of scrubbing, cleaning inside drawers and appliances, etc) could take double or more the amount of time of a general clean. But we are happy to work within any budget.

If you would like to purchase quality cleaning cloths and eco-friendly sprays through us, your To-Do Guru can keep you stocked.

Ask about loyalty discounts for customers who use our service regularly (ongoing weekly or fortnightly).

Yes, of course! If you need to cancel or reschedule your regular visit, please call, text or email us by 3pm the day before (or earlier!). After this time we will apply a $40 cancellation/ rebooking fee.

If you have booked a Special Project, such as an End of Tenancy clean or Valet Unpacking service, you will need to cancel or reschedule at least 72 hours (3 working days) before the scheduled service. If cancelled or rescheduled after this time, 50% of the quoted price will be applied as a cancellation/rebooking fee.

Read our T&Cs here.

We are able to operate home cleans at Level 2 and below, but you can contact our Office at any Level.

If someone is staying home sick with flu-like symptoms or is in self-isolation on the day of your visit, let us know asap so that we can reschedule or cancel your visit for that week. They should be symptom-free for 48 hours.

We follow all MOH guidelines for keeping both you and our Gurus safe.

We service customers throughout most of Auckland. For big, special projects and our Valet Packing and Unpacking service, we are happy to travel to you. Let us know your neighbourhood when you contact us.

If someone is staying home sick with flu-like symptoms or is in self-isolation on the day of your visit, let us know asap so that we can reschedule or cancel your visit for that week. They should be symptom-free for 48 hours.

We follow all MOH guidelines for keeping both you and our Gurus safe.